If you would like further assistance, please call our help line at 651-280-2780 or 1-855-280-2780, or e-mail us at hmis@wilder.org.

HMIS Calendar:  Calendar includes trainings, user group meetings, governing group meetings, report due dates, and other HMIS events.

Computer settings:
Settings for IE6: This document is helpful if you are running Internet Explorer 6 with Windows XP-Service Pack 2 and having trouble with pop-up windows.
Settings for IE7: This document is helpful if you are running Internet Explorer 7 with Windows XP-Service Pack 2 and having trouble with pop-up windows.
ART access troubleshooting fixes: This document is helpful if you are having trouble accessing ART or saving reports.
Bowman Systems Computer Diagnostic Toolkit instructions: This will walk you through the process of running a Bowman diagnostic tool to help us look into HMIS-related computer issues with you. The link to download the toolkit is below. Contact us for assistance.
Computer Diagnostic Toolkit: Please use this link to access the toolkit. Specs.bat is packaged inside of the linked .zip archive. More information is available in the document above.
Browser Configuration Settings in SP5: How to setup your web broswer for best functionality in ServicePoint and ART.

HMIS data collection:
Use these resources to help gather information from your clients

• HUD Data Standards (March 2010)
• Data entry forms for each funding source (Forms and Instructions section)
• HMIS definitions (July 2012)
• Race and ethnicity in HMIS (April 2012)

HMIS data entry:
Use these resources to help enter your clients' information into ServicePoint

• HMIS data entry and ART reporting instructions: step-by-step instructions applicable to ALL funding sources (July 2012)
• Full Day Training Powerpoint (April 2012)
• Backdating in ServicePoint 5: Protected resource - access through SP5 System News - (July 2012)
• How to enter disabilities (June 2011)
• How to enter income and benefits (June 2011)
• How to add a household member (March 2013)
• Updates chart for HMIS-funded projects (March 2013)
• Funder-specific data entry Information
  
• HMIS data entry FAQ (March 2010)
• HMIS data entry webinars (Must be logged into ServicePoint - access through System News - may need to click 'View All')

HMIS reporting:
HMIS reporting FAQ (March 2010): Common questions about ServicePoint and ART reports
Funder-specific report information
HMIS reporting webinars can be accessed through the “News Flash” section of ServicePoint. Click on “Full Story” to view the list of available webinars.

Legislation Documents:
Update on the Violence against Women Act (VAWA) (December 2005)
New Legislation for Domestic Violence Agencies - (March 2006)