If you would like further assistance, please call our help line at 651-280-2780 or 1-855-280-2780,
or e-mail us at email@example.com.
HMIS Calendar: Calendar includes trainings, user group meetings, governing group meetings, report due dates, and other HMIS events.
Settings for IE6: This document is helpful if you are running Internet Explorer 6 with Windows XP-Service Pack 2 and having trouble with pop-up windows.
Settings for IE7: This document is helpful if you are running Internet Explorer 7 with Windows XP-Service Pack 2 and having trouble with pop-up windows.
ART access troubleshooting fixes: This document is helpful if you are having trouble accessing ART or saving reports.
Bowman Systems Computer Diagnostic Toolkit instructions: This will walk you through the process of running a Bowman diagnostic tool to help us look into HMIS-related computer issues with you. The link to download the toolkit is below. Contact us for assistance.
Computer Diagnostic Toolkit: Please use this link to access the toolkit. Specs.bat is packaged inside of the linked .zip archive. More information is available in the document above.
Browser Configuration Settings in SP5: How to setup your web broswer for best functionality in ServicePoint and ART.
Use these resources to help gather information from your clients
Use these resources to help enter your clients' information into ServicePoint
HMIS reporting FAQ (March 2010): Common questions about ServicePoint and ART reports
Funder-specific report information
HMIS reporting webinars can be accessed through the “News Flash” section of ServicePoint. Click on “Full Story” to view the list of available webinars.
on the Violence against Women Act (VAWA) (December
for Domestic Violence Agencies - (March